Privacy Policy

Information You Provide Directly

We may collect information you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Mailing or service address
• Information submitted through contact or quote request forms
• Project descriptions and details about a property or service request
• Communications, comments, and customer-service messages
• Any other information you choose to provide

Please do not submit Social Security numbers, government identification numbers, account passwords, complete payment-card numbers, or similarly sensitive information through general Website forms.

Information Collected Automatically

When you visit the Website, we and our service providers may automatically collect:

• Internet Protocol address
• Browser and device type and operating system
• Referring and exit pages, pages viewed, and links clicked
• Date, time, and duration of visits
• Approximate location derived from an IP address
• Website performance and diagnostic information
• Cookie identifiers and similar technical data

Information From Other Sources

We may receive information from third parties such as analytics providers, advertising platforms, referral partners, and publicly available sources.

We may use information to:

• Operate, maintain, secure, and improve the Website
• Respond to questions, requests, and inquiries
• Provide estimates and services
• Send administrative messages, confirmations, and service notices
• Send marketing communications where permitted by law
• Measure Website traffic, performance, and engagement
• Detect, investigate, and prevent fraud, abuse, and unlawful activity
• Enforce our terms, agreements, and policies
• Comply with legal, regulatory, accounting, and tax obligations
• Maintain consent, form-submission, security, and legal-compliance records
• Carry out other purposes disclosed when information is collected

The Website may use cookies and similar technologies to support essential functions, remember preferences, understand Website performance, and improve user experience. Cookies may include:

• Essential cookies, support security, forms, navigation, and core Website functions
• Preference cookies, remember settings and selections
• Analytics cookies, help us understand Website traffic and usage
• Advertising cookies, may measure campaigns or support remarketing

You can control cookies through your browser settings. Blocking cookies may affect Website functionality. Because there is not a uniform industry response to browser-based "Do Not Track" signals, the Website may not respond to them.

We recognize and honor the Global Privacy Control (GPC) signal. When we receive a GPC signal from your browser, we treat it as a request to opt out of the sale or sharing of personal information and of targeted advertising for that browser, and we apply it to your account if you are signed in.

We do not respond to Do Not Track browser signals, because no common industry standard for interpreting them has been adopted. We do honor the Global Privacy Control signal as described above.

We may use third-party analytics and advertising services such as Google Analytics, Google Ads, Meta, or similar providers. These services may use cookies or related technologies to collect information about Website activity and ad interactions in order to measure traffic, evaluate advertising effectiveness, and produce aggregated reports. You may be able to manage advertising preferences through your browser, device settings, or the applicable provider.

Service Providers

We may disclose information to vendors performing services for us, including website hosting, analytics, advertising, email delivery, form processing, security, and technical support. These providers process information only as needed to perform services for us. Our website developer and marketing provider, 207 Marketing, may access Website data when reasonably necessary to host, maintain, troubleshoot, or support the Website.

Business Partners

We may disclose information to referral partners, subcontractors, or professional advisers when reasonably necessary to respond to a request or provide a service.

Legal and Safety Reasons

We may disclose information when reasonably necessary to:

• Comply with law, regulation, subpoena, or court order
• Protect the rights, property, and safety of our business, customers, or others
• Detect, prevent, or investigate fraud or unlawful activity
• Enforce our agreements and policies
• Establish, exercise, or defend legal claims

Business Transactions

Information may be disclosed or transferred as part of a merger, acquisition, sale of assets, or similar business transaction.

With Your Direction or Consent

We may disclose information when you request, authorize, or consent to the disclosure. We do not sell personal information for money.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining records, resolving disputes, and satisfying legal, tax, accounting, and security obligations. Retention periods vary based on the type of information, the reason it was collected, and applicable law. We may retain aggregated or deidentified information that cannot reasonably be linked to an individual.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls, secure hosting, and software maintenance. No website or electronic transmission is completely secure. We cannot guarantee absolute security, and you provide information electronically at your own risk.

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you; request a portable copy of certain information; opt out of certain sales, sharing, or targeted advertising; or withdraw consent where processing is based on consent.

To submit a privacy request, contact us using the information in the Contact Us section below. Include your name, contact information, state of residence, and a clear description of your request.

You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us. You may continue to receive nonpromotional communications relating to services, transactions, or legal notices. Consent to receive automated marketing calls or texts is not a condition of purchasing services.

The Website may link to or include content from third-party websites or services such as maps or social media. Third parties may collect information when you interact with their content. Their privacy practices are governed by their own policies, not this Privacy Policy. We encourage you to review their policies before providing information.

The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information, please contact us so we can review and, where appropriate, delete the information.

The Website is operated from the United States. If you access the Website from another country, your information may be transferred to, processed in, and stored in the United States. Privacy laws in those jurisdictions may differ from the laws where you live.

Certain U.S. state privacy laws apply only to businesses that meet defined thresholds or engage in specified data-processing activities. If an applicable law covers us, residents of that state may exercise the rights described in the Your Privacy Choices section. Categories of personal information we may collect include identifiers, customer records, commercial information, internet or electronic activity, approximate geolocation information, and inferences derived from other information. We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising.

We seek to make this Privacy Policy and our privacy-request process accessible to people with disabilities. If you have difficulty accessing this notice or submitting a request, contact us by phone at (207) 332-2349 and we will make reasonable, good-faith efforts to provide an accessible alternative. Our broader accessibility practices are described in our Accessibility Statement.

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. The revised policy will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after an update is subject to the revised Privacy Policy.

For questions about this Privacy Policy or to submit a privacy request, contact: